Terms and Conditions

Pricing

The pricing, quantity of goods, and time of delivery mentioned in the articles are not binding on the Seller, but the Seller will make all efforts to fulfill the stated estimates.


Payment

Unless our corporate office has previously approved terms, payment is expected in full before the order is released to the shipper or expected in full at delivery, when order is delivered via Fortuna delivery van.

For customers with terms, all invoices of the Seller shall be paid by the Client within fifteen (15) days of the date of invoice unless otherwise agreed in writing by the Seller. In the event of late payment, the Seller may charge interest on the amount outstanding before and after judgment. Alternatively, for invoices unpaid 30 days after the due date, the Seller may impose a surcharge equal to 2.5% of the outstanding amount.

If any amount of the invoice is disputed by the Client, the Client shall inform the Seller of the grounds for such dispute immediately upon delivery of the goods and shall pay to the Seller the value of the invoice less the disputed amount in accordance with these payment terms.

Where the Seller requires payment of a deposit, the Client acknowledges that the deposit is not returnable.

All fees are exclusive of taxes which will be added to invoices where appropriate. Resellers will be required to provide proof of exemption status to be exempted from applicable taxes. Out of state customers are responsible for all sales/use taxes due in their respective state.

The Seller reserves the right to increase a quoted fee in the event that the client requests a variation to the work agreed.


Delivery

Fortuna Van Delivery:

Minimums: for deliveries within 30 miles of Greensboro, the minimum is $250. For deliveries outside 30 miles of Greensboro, we request that orders be $350. For orders that are still large, but aren’t quite to the minimum, there is a $10 delivery fee.

Order Deadline: Orders are to be received in house by no later than 10am the day before your delivery (e.g. if your delivery day falls on a Wednesday, your order will be due by 10am on Tuesday).


FedEx or LTL Shipping Orders

Minimums: None

Order Deadline: All orders received before noon will ship out the same day. Orders received after noon will be shipped the next business day. FedEx or freight charges will be added to the final bill.


In House Order Pickup

Minimums: None

Order Deadline: Minimum of two business hours before requested pickup time.